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Saudi consumers are developing a more sophisticated palate

Written on 2024-07-08
Back to News @ Insights
Saudi consumers are developing a more sophisticated palate
Written on 2024-07-08
by Ziad Abou Rjeily
Saudi consumers are seeking a sense of sophistication that reflects their evolving aspirations

How have Saudi consumers changed in recent years? Saudi consumers are developing a more sophisticated palate, mirroring the nation’s progressive spirit. This translates to a growing demand for quality and a refined experience across all brand interactions.

Whether it’s through sleek product design, seamless online platforms, or exceptional customer service, Saudi consumers are seeking a sense of sophistication that reflects their evolving aspirations.

What new things are clients asking for? Clients (brands) are demanding more effective marketing strategies in the face of a booming domestic market. The ever-increasing number of homegrown brands is pushing the boundaries, forcing established players to up their game.

This translates to a growing need for data-driven campaigns and innovative experiences that deliver measurable results. The government’s own digital transformation efforts have set a high bar, raising client expectations across industries.

How has the Saudi agency model/offerings changed? In two ways. First, digital has become the default and if not the only channel for most brands and campaigns. The availability of data that can be harnessed or procured is growing and with it the need for data-driven strategies that tie together communication and brand experience.

On the other hand, generative AI is driving the biggest creative revolution on a global scale, and agencies in Saudi aren’t isolated. There is a need to rethink the value proposition beyond execution.

Where do you see the biggest potential for growth in Saudi? I see tremendous growth potential in forging strong partnerships with Saudi brands. The level of innovation and expertise they’re demonstrating is truly impressive. These brands are poised to achieve significant scale, and their international expansion will create exciting opportunities for their partner agencies.

This collaborative approach will pave the way for Saudi agencies to transition from local players to regional powerhouses.

What are the biggest challenges you face in the kingdom? Catching up with its vision and ambition. And things are about to get even bigger better bolder.

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